Get Ticket Categories

Release Time

12/15/2017

Views

3119 times

Tags

ticket APIs ERROR get

Description

Get help topics of current client's msp.

URL: https://subdomain.domainname/clientapi /index.php?serviceName=gethelptopics

This function can be executed via following url: https://subdomain.domainname/clientapi

Input Header Parameters

Name	Required / Optional	Type	Description
Content-Type	Required	application/json	Content Type
Authorization	Required*	base64	Valid Api Key from SD Manage -> Api Keys
X-ACCESS-TOKEN	Required*	string	3rd Party Authentication API Definition https://developer.comodo.com/frontend/web/topic/comodo-one-3rd-party-company-api-definition https://developer.comodo.com/frontend/web/topic/token-validation-service https://developer.comodo.com/frontend/web/topic/token-renew-service
* Customer should send Authorization or X-ACCESS-TOKEN

Execution

Sample execution can be handled via Postman Application.

Header part can be handled via Postman Application

Content-Type : application/json
Authorization : B8ADA99D912E48A8735D3291CE60493A
or
X-ACCESS-TOKEN : eyJhbGciOiJIUzI1NiJ9.eyJyZXF1ZXN0ZWRCeSI6InNkIiwibmJmIjoxNDk5MjUzNjk4LCJzY29wZSI6InNkc3RhZ2luZy1tc3AiLCJpc3MiOiJjMXBvcnRhbCIsImN1c3RvbWVySWQiOiI1OTJmYmRjZWRiYTcwYTExNTQzMWExZTUiLCJleHAiOjE0OTkyNTcyOTgsInRva2VuVHlwZSI6ImJlYXJlciIsImlhdCI6MTQ5OTI1MzY5OCwidXNlcklkIjoiMTI0MTI0MTEyNCIsImp0aSI6ImVmNjhhOTA1ODNjOWVhNjQ5ZTI4OWNkNmZkMGVhM2VhNDQ5Y2Q1N2QyNGYxMjQxYTY1MzNlYjBlNTZmMDZmMTgyY2FlNmE3NWViMmMwODA5In0.hKqaMAH2JNCfeG_OWv1TXVeKIzjgvZC7xo887Zt85ZA

Success Output

{
	"sender": "client",
	"status": "SUCCESS", 
	"code": 200,
	"message": "Help Topic List",
	"data":	 [
          			{
			"topicId": "Help Topic Id",
			"topic": "Topic Name",
			"published": "Is public or not",
			"active": "Is active or not"
			},
		]
	}

Error Output

{
     "status": "ERROR",
     "code": 400,
     "message": "unexpected error occurred!",
     "data": null
	}
	{
"status": "ERROR",
"code": 401,
"message": "Access Denied!",
"data": null
	}